Non Paying winning Bidder
Auta.com! Non-Paying Bidder Process
As part of our efforts to improve the Auta Auctions, we've created the following process to discourage winning bidders from failing to complete transactions. Bidders should be aware that placing bids and failing to complete the resulting transactions could result in the suspension or termination of their account.
If sellers encounter non-paying bidders, they should complete this process:
|Bidder Offence||Enforcement Action|
|First and Second Offence:||A warning to the bidder from Auta Auctions|
|Third Offence:||A warning and 30-day suspension from Auta Auctions|
|Fourth Offence:||The indefinite suspension of bidder's Auta.com bidder ID|
Offer the Item(s) to a Reserve Bidder
If you are unable to contact the winning bidder, even after sending a confirmation email, then you may offer the item to the reserve bidder if there was more than one bidder.
If there were no other bidders, we recommend that you resubmit your auction.
The reserve bidder is the second highest bidder, but this bidder is not obligated to purchase your item. We suggest allowing three days before moving on to the reserve bidder. The closed auction will be available to view for 30 days after that point you will need to contact the firstname.lastname@example.org to get the ID of the reserve bidder.